{"id":389,"date":"2017-06-15T00:00:00","date_gmt":"2017-06-15T00:00:00","guid":{"rendered":"https:\/\/www.lesclesdelabanque.com\/entreprise\/2017\/06\/15\/contestation-doperation-par-carte\/"},"modified":"2020-12-04T09:15:23","modified_gmt":"2020-12-04T09:15:23","slug":"contestation-doperation-par-carte","status":"publish","type":"post","link":"https:\/\/www.lesclesdelabanque.com\/entreprise\/contestation-doperation-par-carte\/","title":{"rendered":"Contestation d'op\u00e9ration par carte"},"content":{"rendered":"<p><strong>Vous avez un certain d\u00e9lai pour contester une op\u00e9ration non autoris\u00e9e en cas de perte, vol ou d\u00e9tournement de la carte.\n<br\/>- Ce d\u00e9lai est de 13 mois \u00e0 compter du d\u00e9bit en compte dans le cas d'un paiement par carte dans l'Espace Economique Europ\u00e9en (EEE), depuis le 1\/11\/2009 (date de transposition de la Directive services de paiement).\n<br\/>- Hors de l'EEE, il est de 70 jours, mais peut \u00eatre prolong\u00e9 contractuellement mais sans d\u00e9passer 120 jours (article L 132-4 \u00e0 132-6 du Code mon\u00e9taire et financier).\n<br\/><\/strong><\/p>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n<div class=\"postAttachment\"><div class=\"postAttachment__wrapper\"><div class=\"postAttachment__info\"><p class=\"postAttachment__name\">lettre-contestation-operation-carte-1<\/p><p class=\"postAttachment__fileSize\">69,8 Ko<\/p><\/div><a class=\"postActions__action postActions__action--big clickEvent postAttachement_link\" data-wp-interactive=\"fbf\/tracking\" data-wp-context=\"{&quot;category&quot;:&quot;file&quot;,&quot;action&quot;:&quot;download&quot;,&quot;label&quot;:&quot;lettre-contestation-operation-carte-1&quot;}\" data-wp-on--click=\"actions.push\" data-eventcategory=\"file\" data-eventaction=\"download\" data-eventlabel=\"lettre-contestation-operation-carte-1\" href=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2020\/12\/lettre-contestation-operation-carte-1.docx\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"postActions__label\">T\u00e9l\u00e9charger lettre-contestation-operation-carte-1<\/span><svg role=\"presentation\" class=\"postActions__icon\" width=\"14\"><use href=\"#download\" xlink:href=\"#download\"\/><\/svg><\/a><\/div><\/div>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>Vous avez un certain d\u00e9lai pour contester une op\u00e9ration non autoris\u00e9e en cas de perte, vol ou d\u00e9tournement de la carte. - Ce d\u00e9lai est de 13 mois \u00e0 compter du d\u00e9bit en compte dans le cas d'un paiement par carte dans l'Espace Economique Europ\u00e9en (EEE), depuis le 1\/11\/2009 (date de transposition de la Directive [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"likes":5,"views":2490,"viewed_at":"1778461205","newsletter":"0","_yoast_wpseo_primary_category":142,"footnotes":""},"categories":[4,142,140,141],"tags":[],"class_list":["post-389","post","type-post","status-publish","format-standard","hentry","category-boite-a-outils","category-la-carte","category-modeles-de-lettres","category-moyens-de-paiement"],"yoast_head":"<title>Contestation d&#039;op\u00e9ration par carte - La Carte - Les cl\u00e9s de la banque - Entreprise<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lesclesdelabanque.com\/entreprise\/contestation-doperation-par-carte\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contestation d&#039;op\u00e9ration par carte - 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