{"id":140,"date":"2025-08-01T06:00:00","date_gmt":"2025-08-01T04:00:00","guid":{"rendered":"https:\/\/www.lesclesdelabanque.com\/particulier\/2020\/05\/12\/que-faire-si-je-nai-pas-recu-mon-cheque-energie\/"},"modified":"2025-08-11T15:23:15","modified_gmt":"2025-08-11T13:23:15","slug":"cheque-energie-non-recu","status":"publish","type":"post","link":"https:\/\/www.lesclesdelabanque.com\/particulier\/cheque-energie-non-recu\/","title":{"rendered":"Que faire en cas de ch\u00e8que \u00e9nergie non re\u00e7u ?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Le ch\u00e8que \u00e9nergie permet de payer les factures d'\u00e9nergie de votre logement et\/ou de payer vos travaux de r\u00e9novation \u00e9nerg\u00e9tique. Si vous \u00eates \u00e9ligible, consultez le calendrier des versements qui varie en fonction des d\u00e9partements. Quels sont alors les recours en cas de non-r\u00e9ception ?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">V\u00e9rifiez si vous \u00eates \u00e9ligible au ch\u00e8que \u00e9nergie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Il est attribu\u00e9 tous les ans, sous conditions de revenus et aussi en fonction de la composition de votre foyer. Son montant maximum, cette ann\u00e9e, est de 277 euros. &nbsp;Il est valable jusqu'au 31&nbsp;mars&nbsp;2025. Vous n'avez aucune d\u00e9marche particuli\u00e8re \u00e0 r\u00e9aliser pour le recevoir, si vous \u00eates \u00e9ligible, il vous sera envoy\u00e9 automatiquement par courrier postal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous pouvez n\u00e9anmoins v\u00e9rifier votre \u00e9ligibilit\u00e9 au <strong>ch\u00e8que \u00e9nergie<\/strong> en quelques clics seulement, gr\u00e2ce \u00e0 ce <a href=\"https:\/\/www.chequeenergie.gouv.fr\/beneficiaire\/eligibilite\" target=\"_blank\" rel=\"noreferrer noopener\">simulateur<\/a>. Pour comprendre comment \u00e7a marche et estimer vos droits, consultez aussi ce <a rel=\"noreferrer noopener\" href=\"https:\/\/www.service-public.fr\/particuliers\/actualites\/A16080?xtor=EPR-100\" target=\"_blank\">site<\/a>.<\/p>\n\n\n\n<p class=\"has-common-insert-grey-background-color has-background wp-block-paragraph\">ATTENTION : Ne r\u00e9pondez \u00e0 aucune sollicitation.&nbsp;<strong>Personne ne vous doit vous contacter pour vous demander vos coordonn\u00e9es bancaires sous pr\u00e9texte de b\u00e9n\u00e9ficier de cette aide.<\/strong>&nbsp;Il est envoy\u00e9 automatiquement si vous \u00eates \u00e9bligible, vous n'avez rien faire ! Soyez vigilants car les appels frauduleux au sujet des ch\u00e8ques \u00e9nergie ont tendance \u00e0 se multiplier au printemps.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Consultez le calendrier d\u2019envoi des ch\u00e8ques \u00e9nergie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les dates d'envoi varient en fonction de votre d\u00e9partement. Vous pouvez ainsi consulter le calendrier des versements mis \u00e0 jour r\u00e9guli\u00e8rement sur le site officiel <a rel=\"noreferrer noopener\" href=\"https:\/\/chequeenergie.gouv.fr\/cms\/api\/uploads\/calendrier-envois.pdf\" target=\"_blank\">chequeenergie.gouv.fr<\/a>. Les envois seront faits en novembre 2025 exceptionnellement. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les d\u00e9lais entre l'envoi des <strong>ch\u00e8ques<\/strong> et leur r\u00e9ception \u00e0 domicile par les b\u00e9n\u00e9ficiaires sont g\u00e9n\u00e9ralement compris entre 2 \u00e0 4 jours. <\/p>\n\n\n\n<p class=\"has-common-insert-grey-background-color has-background wp-block-paragraph\">A savoir : depuis juillet 2025, les b\u00e9n\u00e9ficiaires disposent directement du montant de leur ch\u00e8que \u00e9nergie dans\u00a0<a href=\"https:\/\/chequeenergie.gouv.fr\/beneficiaire\" target=\"_blank\" rel=\"noreferrer noopener\">leur espace personnalis\u00e9 sur le site du ch\u00e8que \u00e9nergie<\/a> gr\u00e2ce au \u00ab\u00a0<strong>e-Ch\u00e8que \u00e9nergie<\/strong>\u00a0\u00bb. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Les recours en cas de non-r\u00e9ception de votre ch\u00e8que \u00e9nergie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Si quelques jours apr\u00e8s la date indiqu\u00e9e sur le calendrier des versements, vous n'avez toujours pas re\u00e7u votre<strong> ch\u00e8que \u00e9nergie<\/strong>, vous pouvez :<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>contacter l'assistance Utilisateur par t\u00e9l\u00e9phone, au 0 805 204 805, l'appel est gratuit et les conseillers sont joignables du lundi au vendredi de 8h \u00e0 20h. Munissez-vous de votre dernier avis d'imposition, votre num\u00e9ro fiscal vous sera certainement demand\u00e9.<\/li><li>remplir ce <a rel=\"noreferrer noopener\" href=\"https:\/\/chequeenergie.gouv.fr\/beneficiaire\/assistance\" target=\"_blank\">formulaire d'assistance<\/a> en ligne : choisissez la mention \" Contestation non r\u00e9ception \" et remplissez les champs obligatoires, signal\u00e9s par un ast\u00e9risque rouge.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">En compl\u00e9ment de l'article \"Que faire si je n'ai pas re\u00e7u mon ch\u00e8que \u00e9nergie ?\" :<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.chequeenergie.gouv.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">Site du ch\u00e8que \u00e9nergie<\/a><\/li><li><a rel=\"noreferrer noopener\" href=\"https:\/\/www.service-public.fr\/particuliers\/actualites\/A15572\" target=\"_blank\">Le ch\u00e8que \u00e9nergie\u00a0sur Service-Public.fr<\/a><\/li><li>Le <a rel=\"noreferrer noopener\" href=\"https:\/\/chequeenergie2024.asp-public.fr\/chqnrj2024\/preparatif\" target=\"_blank\">portail de r\u00e9clamation<\/a> ouvert du 4 juillet \u00e0 fin d\u00e9cembre 2024.<\/li><\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"titleWithShadowText\">\n    <div class=\"titleWithShadowText__inner\">\n                <div class=\"titleWithShadowText__wrapper\">\n            <svg class=\"titleWithShadowText__wave titleWithShadowText__wave--verticalLeft\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"239.12 0 188.4 666.65\"> <defs><clipPath id=\"a\"><path clip-rule=\"evenodd\" d=\"M500 0v500H0V0h500z\" \/><\/clipPath><\/defs><g clip-path=\"url(#a)\" transform=\"scale(1.3333)\"><path d=\"M319.23 500h0-139.882 0V0h1.468c0 79.482 64.304 108.12 73.914 180.986h0c9.61 72.865 2.476 64.708 11.96 136.62h0c9.485 71.911 31.518 80.281 44.568 116.901h0c8.7 24.413 11.357 46.244 7.972 65.493z\" fill-rule=\"evenodd\" \/><\/g><\/svg><svg class=\"titleWithShadowText__wave titleWithShadowText__wave--verticalRight\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 289 1024\"><path d=\"M2.514 1024h286.478V0h-3.006c0 162.779-131.695 221.43-151.376 370.659-19.681 149.228-5.071 132.522-24.494 279.798C90.691 797.731 45.567 814.872 18.841 889.87 1.023 939.868-4.418 984.578 2.514 1024z\" \/><\/svg><div class=\"titleWithShadowText__textWrapper\">\n                <h4 class=\"titleWithShadowText__title\">\n                    Voir aussi                                    <\/h4>\n                                <span role=\"presentation\" class=\"titleWithShadowText__shadow\">Voir aussi<\/span>\n                                                            <\/div>\n        <\/div>\n            <\/div>\n<div role=\"presentation\" class=\"titleWithShadowText__wave titleWithShadowText__wave--ie\"><\/div><svg class=\"titleWithShadowText__wave titleWithShadowText__wave--horizontal\" viewbox=\"0 0 35171 2240\"><use xlink:href=\"#wave\" href=\"#wave\"><\/use><\/svg><\/div>\n        \n\n<div class=\"carousel\" data-wp-interactive=\"fbf\/carousel\" data-wp-context=\"{&quot;perView&quot;:4,&quot;perViewTablet&quot;:2,&quot;perViewMobile&quot;:1,&quot;scroll&quot;:1,&quot;loop&quot;:true}\" data-wp-init=\"callbacks.init\"><div class=\"carousel__cards cards\" data-carousel-track><div class=\"carousel__item\"><article class=\"card card--white\" data-block=\"carousel\">\n    <header class=\"card__head\">\n        <div class=\"postActions\"\n     data-wp-interactive=\"cdb\/post-actions\"\n     data-wp-context=\"{&quot;id&quot;:139,&quot;url&quot;:&quot;https:\/\/www.lesclesdelabanque.com\/particulier\/cheque-energie-comment-lutiliser\/&quot;,&quot;title&quot;:&quot;Ch\u00e8que \u00e9nergie 2026 : comment l\u2019utiliser ?&quot;,&quot;thumbnail&quot;:&quot;https:\/\/www.lesclesdelabanque.com\/uploads\/2021\/05\/cheque-energie-150x150.jpg&quot;,&quot;likes&quot;:24}\"\n     data-wp-init=\"callbacks.init\">\n    <button class=\"postActions__button\" aria-expanded=\"false\" title=\"Voir les actions\" data-wp-on--click=\"actions.toggleMenu\">\n        <svg class=\"postActions__iconMenu\" role=\"presentation\" width=\"26\" height=\"26\">\n            <use href=\"#containsMore\" \/>\n        <\/svg>\n        <span class=\"a11y-hidden\">Voir les actions<\/span>\n    <\/button>\n    <div class=\"postActions__actionsMenu\"\n         data-id=\"139\"\n         data-url=\"https:\/\/www.lesclesdelabanque.com\/particulier\/cheque-energie-comment-lutiliser\/\"\n         data-title=\"Ch\u00e8que \u00e9nergie 2026 : comment l\u2019utiliser ?\">\n        <ul class=\"postActions__list\">\n                        <li>\n                                <button role=\"checkbox\" aria-checked=\"false\"\n                       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src=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2021\/05\/cheque-energie.jpg\" alt=\"\" class=\"card__backgroundImg\" loading=\"lazy\" \/>\n        <\/picture>\n                <div class=\"card__content\">\n            <div class=\"card__metas\">\n                <div class=\"card__submetas\">\n                                        <p class=\"card__category\">Les autres moyens de paiement<\/p>\n                                    <\/div>\n            <\/div>\n            <div class=\"card__mainInformation\">\n                <h3 class=\"card__title\">\n                    <span class=\"card__title_span\">Ch\u00e8que \u00e9nergie 2026 : comment l\u2019utiliser ?<\/span>\n                <\/h3>\n                            <\/div>\n        <\/div>\n    <\/a>\n<\/article>\n        <\/div><div class=\"carousel__item\"><article class=\"card card--white\" data-block=\"carousel\">\n    <header class=\"card__head\">\n        <div class=\"postActions\"\n     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Budget, soins et assurance&quot;,&quot;thumbnail&quot;:&quot;https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/04\/budget-animaux-150x150.jpg&quot;,&quot;likes&quot;:8}\"\n     data-wp-init=\"callbacks.init\">\n    <button class=\"postActions__button\" aria-expanded=\"false\" title=\"Voir les actions\" data-wp-on--click=\"actions.toggleMenu\">\n        <svg class=\"postActions__iconMenu\" role=\"presentation\" width=\"26\" height=\"26\">\n            <use href=\"#containsMore\" \/>\n        <\/svg>\n        <span class=\"a11y-hidden\">Voir les actions<\/span>\n    <\/button>\n    <div class=\"postActions__actionsMenu\"\n         data-id=\"18121\"\n         data-url=\"https:\/\/www.lesclesdelabanque.com\/particulier\/budget-animal-compagnie\/\"\n         data-title=\"Combien co\u00fbte un animal de compagnie ? Budget, soins et assurance\">\n        <ul class=\"postActions__list\">\n                        <li>\n                                <button role=\"checkbox\" aria-checked=\"false\"\n                        title=\"Aimer cet article\"\n                        class=\"postActions__action postActions__action--like\"\n                        data-wp-on--click=\"actions.like\">\n                    <span class=\"a11y-hidden\">Aimer cet article<\/span>\n                    <svg role=\"presentation\" class=\"postActions__icon postActions__icon--inactive\">\n                        <use href=\"#like\" \/>\n                    <\/svg>\n                    <svg role=\"presentation\" class=\"postActions__icon postActions__icon--active\">\n                        <use href=\"#like--full\" \/>\n                    <\/svg>\n                <\/button>\n            <\/li>\n                                    <li>\n                <button role=\"checkbox\" aria-checked=\"false\"\n                        title=\"Enregistrer cet article\"\n                        class=\"postActions__action postActions__action--bookmark\"\n                        data-wp-on--click=\"actions.bookmark\">\n                    <span class=\"a11y-hidden\">Enregistrer cet article<\/span>\n                    <svg role=\"presentation\" class=\"postActions__icon postActions__icon--inactive\" width=\"12\">\n                        <use href=\"#bookmark\" \/>\n                    <\/svg>\n                    <svg role=\"presentation\" class=\"postActions__icon postActions__icon--active\" width=\"12\">\n                        <use href=\"#bookmark--full\" \/>\n                    <\/svg>\n                <\/button>\n            <\/li>\n                                    <li>\n                <button type=\"button\"\n                        title=\"Partager cet article\"\n                        class=\"postActions__action sharePost\"\n                        aria-haspopup=\"dialog\"\n                        data-wp-on--click=\"actions.share\">\n                    <span class=\"a11y-hidden\">Partager cet article<\/span>\n                    <svg role=\"presentation\" class=\"postActions__icon\" width=\"12\">\n                        <use href=\"#share\" \/>\n                    <\/svg>\n                <\/button>\n            <\/li>\n                    <\/ul>\n    <\/div>\n<\/div>\n                        <p class=\"card__time\">8 Min<\/p>\n            <\/header>\n    <a class=\"card__link\" href=\"https:\/\/www.lesclesdelabanque.com\/particulier\/budget-animal-compagnie\/\">\n                <picture>\n                        <source media=\"(min-width: 990px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/04\/budget-animaux-290x400.jpg\">\n                        <source media=\"(min-width: 500px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/04\/budget-animaux-928x270.jpg\">\n                        <source media=\"(min-width: 0px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/04\/budget-animaux-382x270.jpg\">\n                        <img decoding=\"async\" src=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/04\/budget-animaux.jpg\" alt=\"\" class=\"card__backgroundImg\" loading=\"lazy\" \/>\n        <\/picture>\n                <div class=\"card__content\">\n            <div class=\"card__metas\">\n                <div class=\"card__submetas\">\n                                        <p class=\"card__category\">Au quotidien<\/p>\n                                    <\/div>\n            <\/div>\n            <div class=\"card__mainInformation\">\n                <h3 class=\"card__title\">\n                    <span class=\"card__title_span\">Combien co\u00fbte un animal de compagnie ? 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media=\"(min-width: 990px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2021\/07\/budget-energie-290x400.jpg\">\n                        <source media=\"(min-width: 500px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2021\/07\/budget-energie-928x270.jpg\">\n                        <source media=\"(min-width: 0px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2021\/07\/budget-energie-382x270.jpg\">\n                        <img decoding=\"async\" src=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2021\/07\/budget-energie.jpg\" alt=\"\" class=\"card__backgroundImg\" loading=\"lazy\" \/>\n        <\/picture>\n                <div class=\"card__content\">\n            <div class=\"card__metas\">\n                <div class=\"card__submetas\">\n                                        <p class=\"card__category\">C\u00f4t\u00e9 d\u00e9penses<\/p>\n                                    <\/div>\n            <\/div>\n            <div class=\"card__mainInformation\">\n                <h3 class=\"card__title\">\n                    <span class=\"card__title_span\">Ma\u00eetriser son budget \u00e9nergie<\/span>\n                <\/h3>\n                            <\/div>\n        <\/div>\n    <\/a>\n<\/article>\n        <\/div><div class=\"carousel__item\"><article class=\"card card--white\" data-block=\"carousel\">\n    <header class=\"card__head\">\n        <div class=\"postActions\"\n     data-wp-interactive=\"cdb\/post-actions\"\n     data-wp-context=\"{&quot;id&quot;:2335,&quot;url&quot;:&quot;https:\/\/www.lesclesdelabanque.com\/particulier\/se-faire-accompagner-en-cas-de-difficultes-financieres\/&quot;,&quot;title&quot;:&quot;Difficult\u00e9s financi\u00e8res : comment se faire accompagner ?&quot;,&quot;thumbnail&quot;:&quot;https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/09\/difficultes-705x470-1-150x150.jpg&quot;,&quot;likes&quot;:31}\"\n     data-wp-init=\"callbacks.init\">\n    <button 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         <\/ul>\n    <\/div>\n<\/div>\n                        <p class=\"card__time\">5 Min<\/p>\n            <\/header>\n    <a class=\"card__link\" href=\"https:\/\/www.lesclesdelabanque.com\/particulier\/se-faire-accompagner-en-cas-de-difficultes-financieres\/\">\n                <picture>\n                        <source media=\"(min-width: 990px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/09\/difficultes-705x470-1-290x400.jpg\">\n                        <source media=\"(min-width: 500px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/09\/difficultes-705x470-1-705x270.jpg\">\n                        <source media=\"(min-width: 0px)\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/09\/difficultes-705x470-1-382x270.jpg\">\n                        <img decoding=\"async\" src=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2023\/09\/difficultes-705x470-1.jpg\" alt=\"\" class=\"card__backgroundImg\" loading=\"lazy\" \/>\n        <\/picture>\n                <div class=\"card__content\">\n            <div class=\"card__metas\">\n                <div class=\"card__submetas\">\n                                        <p class=\"card__category\">En cas de difficult\u00e9s<\/p>\n                                    <\/div>\n            <\/div>\n            <div class=\"card__mainInformation\">\n                <h3 class=\"card__title\">\n                    <span class=\"card__title_span\">Difficult\u00e9s financi\u00e8res : comment se faire accompagner ?<\/span>\n                <\/h3>\n                            <\/div>\n        <\/div>\n    <\/a>\n<\/article>\n        <\/div><\/div><div class=\"navigation\"><button type=\"button\" class=\"navigation__btn navigation__btn--previous\" data-wp-on--click=\"actions.previous\" data-wp-bind--hidden=\"context.hidden\" data-wp-bind--disabled=\"context.prevDisabled\"><span class=\"a11y-hidden\">Voir plus sur la gauche<\/span><svg class=\"navigation__arrow 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Si vous \u00eates \u00e9ligible, consultez le calendrier des versements qui varie en fonction des d\u00e9partements. Quels sont alors les recours en cas de non-r\u00e9ception ? V\u00e9rifiez si vous \u00eates \u00e9ligible au ch\u00e8que \u00e9nergie Il est [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":14115,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"likes":10,"views":84721,"viewed_at":"1778494023","newsletter":"0","_yoast_wpseo_primary_category":127,"footnotes":""},"categories":[128,127,270,275],"tags":[],"class_list":["post-140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-bien-reagir-en-cas-de-difficultes","category-en-cas-de-difficultes","category-mes-moments-de-vie","category-mon-budget"],"yoast_head":"<title>Que faire en cas de ch\u00e8que \u00e9nergie non re\u00e7u ? - En cas de difficult\u00e9s - Les cl\u00e9s de la banque - Particulier<\/title>\n<meta name=\"description\" content=\"Les ch\u00e8ques \u00e9nergie sont g\u00e9n\u00e9ralement envoy\u00e9s courant avril (sauf en 2025). 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