{"id":42,"date":"2025-03-07T00:00:00","date_gmt":"2025-03-06T22:00:00","guid":{"rendered":"https:\/\/www.lesclesdelabanque.com\/particulier\/?p=42"},"modified":"2025-03-07T12:27:40","modified_gmt":"2025-03-07T10:27:40","slug":"banque-a-distance-reflexes-securite","status":"publish","type":"post","link":"https:\/\/www.lesclesdelabanque.com\/particulier\/banque-a-distance-reflexes-securite\/","title":{"rendered":"Banque \u00e0 distance - 10 r\u00e9flexes s\u00e9curit\u00e9"},"content":{"rendered":"\n<h2 class=\"has-normal-font-size wp-block-heading\">En tant que client de la banque, votre r\u00f4le est essentiel dans l\u2019utilisation s\u00e9curis\u00e9e des services de banque \u00e0 distance. Comme avec vos papiers d\u2019identit\u00e9 ou vos cl\u00e9s, vous devez faire attention \u00e0 vos donn\u00e9es bancaires personnelles. En les prot\u00e9geant, vous vous prot\u00e9gez.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure data-wp-interactive=\"cdb\/lightbox\" class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" aria-haspopup=\"dialog\" data-wp-on--click=\"actions.open\" data-wp-on--keydown=\"actions.key\" role=\"button\" tabindex=\"0\" src=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2022\/01\/vignette-guide-BAD.png\" alt=\"\" class=\"wp-image-34831\" width=\"307\" height=\"434\" srcset=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2022\/01\/vignette-guide-BAD.png 409w, https:\/\/www.lesclesdelabanque.com\/uploads\/2022\/01\/vignette-guide-BAD-212x300.png 212w, https:\/\/www.lesclesdelabanque.com\/uploads\/2022\/01\/vignette-guide-BAD-57x80.png 57w, https:\/\/www.lesclesdelabanque.com\/uploads\/2022\/01\/vignette-guide-BAD-333x470.png 333w, https:\/\/www.lesclesdelabanque.com\/uploads\/2022\/01\/vignette-guide-BAD-177x250.png 177w, https:\/\/www.lesclesdelabanque.com\/uploads\/2022\/01\/vignette-guide-BAD-35x50.png 35w\" sizes=\"auto, (max-width: 307px) 100vw, 307px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n<div class=\"postAttachment\"><div class=\"postAttachment__wrapper\"><div class=\"postAttachment__info\"><p class=\"postAttachment__name\">Guide-banque-a-distance-reflexes-securite<\/p><p class=\"postAttachment__fileSize\">142,3 Ko<\/p><\/div><a class=\"postActions__action postActions__action--big clickEvent postAttachement_link\" data-wp-interactive=\"fbf\/tracking\" data-wp-context=\"{&quot;category&quot;:&quot;file&quot;,&quot;action&quot;:&quot;download&quot;,&quot;label&quot;:&quot;Guide-banque-a-distance-reflexes-securite&quot;}\" data-wp-on--click=\"actions.push\" data-eventcategory=\"file\" data-eventaction=\"download\" data-eventlabel=\"Guide-banque-a-distance-reflexes-securite\" href=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2025\/03\/Guide-banque-a-distance-reflexes-securite.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"postActions__label\">T\u00e9l\u00e9charger Guide-banque-a-distance-reflexes-securite<\/span><svg role=\"presentation\" class=\"postActions__icon\" width=\"14\"><use href=\"#download\" xlink:href=\"#download\"\/><\/svg><\/a><\/div><\/div>\n\n\n<h3 class=\"wp-block-heading\">Je consulte les consignes de s\u00e9curit\u00e9 de ma banque<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les banques proposent sur leur site Internet et leur application mobile une <strong>rubrique consacr\u00e9e \u00e0 la s\u00e9curit\u00e9<\/strong>. Elle contient les <strong>dispositifs en vigueur<\/strong>, des <strong>alertes <\/strong>et mises en garde <strong>contre les fraudes du moment<\/strong>\u2026 Elle rappelle les principes de pr\u00e9caution pour vos donn\u00e9es bancaires, et notamment vos donn\u00e9es de s\u00e9curit\u00e9 personnalis\u00e9es. <strong>Consultez-la r\u00e9guli\u00e8rement et appliquez les consignes.<\/strong> <\/p>\n\n\n\n<p class=\"has-common-insert-grey-background-color has-background wp-block-paragraph\">L\u2019acc\u00e8s \u00e0 distance \u00e0 vos comptes exige une <a href=\"https:\/\/www.lesclesdelabanque.com\/particulier\/lauthentification-forte-arrive-quesako\/\" target=\"_blank\" rel=\"noreferrer noopener\">authentification forte<\/a> (g\u00e9n\u00e9rateur de code unique, lecteur de carte \u00e0 puce, application mobile de la banque\u2026), demand\u00e9e au moins tous les 180 jours. Votre conseiller bancaire peut r\u00e9pondre \u00e0 vos questions sur ce sujet.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Je choisis avec soin mon mot de passe<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Votre mot de passe est personnel et confidentiel.<\/strong> Il vous permet d\u2019\u00eatre le seul \u00e0 pouvoir acc\u00e9der \u00e0 votre service de banque \u00e0 distance. <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Changez le mot de passe provisoire d\u00e8s r\u00e9ception. <\/li><li><strong>Utilisez un mot de passe unique<\/strong> pour la banque \u00e0 distance : ne l\u2019utilisez pas pour d\u2019autres applications ou sites Internet. <\/li><li><strong>\u00c9vitez les mots de passe trop faciles<\/strong> \u00e0 trouver (date de naissance ou s\u00e9rie du genre \u00ab 123456 \u00bb ou \u00ab 000000 \u00bb\u2026).<\/li><li><strong>Modifiez-le r\u00e9guli\u00e8rement.<\/strong><\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-common-insert-grey-background-color has-background wp-block-paragraph\">Sur certaines applications bancaires, et en fonction du t\u00e9l\u00e9phone, il est possible de s\u2019authentifier par des proc\u00e9d\u00e9s biom\u00e9triques (empreinte digitale, reconnaissance faciale\u2026).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Je garde mes codes d'acc\u00e8s et de validation secrets<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Votre banque ne vous demandera jamais vos mots de passe ou vos codes.<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Ne divulguez \u00e0 personne vos identifiants et mots de passe <\/strong>(ni \u00e0 votre banque, ni \u00e0 la police, ni \u00e0 votre famille, etc.) car ils sont strictement personnels et confidentiels. Ainsi, personne n\u2019a \u00e0 les conna\u00eetre.<\/li><li>Conservez-les hors de port\u00e9e de quiconque. <strong>Ne les enregistrez pas <\/strong>sur votre mobile, tablette, ordinateur, ni dans un fichier ou un espace non s\u00e9curis\u00e9. Ne les notez pas non plus sur un papier \u00ab scotch\u00e9 \u00bb \u00e0 votre carte bancaire (ou plac\u00e9 \u00e0 proximit\u00e9).<\/li><li>Si vous utilisez l\u2019appareil de quelqu\u2019un, veillez \u00e0 ce que la fonction d\u2019enregistrement de l\u2019identifiant ou du mot de passe soit d\u00e9sactiv\u00e9e.<\/li><li>Assurez-vous que personne ne voie vos codes lorsque vous les saisissez et <strong>changez-les<\/strong> si vous pensez qu\u2019ils ont \u00e9t\u00e9 compromis.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-common-insert-grey-background-color has-background wp-block-paragraph\"><strong>Attention : <\/strong>Communiquer \u00e0 quelqu\u2019un votre identifiant et votre mot de passe de banque \u00e0 distance, ce serait lui permettre d\u2019avoir acc\u00e8s \u00e0 vos comptes bancaires et ainsi lui permettre d\u2019effectuer \u00e9ventuellement des op\u00e9rations frauduleuses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous \u00eates le seul \u00e0 pouvoir valider une op\u00e9ration en ligne (virement, ajout de b\u00e9n\u00e9ficiaire, etc.). Cette validation doit toujours \u00eatre \u00e0 votre initiative et ne jamais faire suite \u00e0 la demande d\u2019un tiers. Ne communiquez jamais vos codes de validation ni aucune information sensible \u00e0 qui que ce soit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Lire la suite du guide \"Banque \u00e0 distance - 10 r\u00e9flexes s\u00e9curit\u00e9\" : <\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Je ne me connecte jamais via un mail, SMS, QR code<\/li><li>Je contacte ma banque en cas de doute<\/li><li>Je consulte r\u00e9guli\u00e8rement mon compte<\/li><li>Je signale rapidement toute anomalie<\/li><li>Je r\u00e9agis en cas d\u2019activit\u00e9 suspecte sur mon t\u00e9l\u00e9phone<\/li><li>Je prot\u00e8ge mon mat\u00e9riel<\/li><li>Je s\u00e9curise mes connexions<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-buttons aligncenter is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link\" href=\"https:\/\/fr.calameo.com\/read\/00202470554d0beb60a5e\" target=\"_blank\" rel=\"noreferrer noopener\">Feuilleter le guide<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-common-insert-grey-background-color has-background wp-block-paragraph\"><strong>Vous \u00eates travailleur social ? <\/strong>Nous vous proposons ce flyer (\u00e0 imprimer par vos soins) pour remettre aux publics que vous accompagnez. Il pr\u00e9sente rapidement le sujet et contient un QR code permettant d'aller consulter le guide en ligne.<\/p>\n\n\n<div class=\"postAttachment\"><div class=\"postAttachment__wrapper\"><div class=\"postAttachment__info\"><p class=\"postAttachment__name\">FLYER-banque-a-distance-reflexes-securite<\/p><p class=\"postAttachment__fileSize\">1,5 Mo<\/p><\/div><a class=\"postActions__action postActions__action--big clickEvent postAttachement_link\" data-wp-interactive=\"fbf\/tracking\" data-wp-context=\"{&quot;category&quot;:&quot;file&quot;,&quot;action&quot;:&quot;download&quot;,&quot;label&quot;:&quot;FLYER-banque-a-distance-reflexes-securite&quot;}\" data-wp-on--click=\"actions.push\" data-eventcategory=\"file\" data-eventaction=\"download\" data-eventlabel=\"FLYER-banque-a-distance-reflexes-securite\" href=\"https:\/\/www.lesclesdelabanque.com\/uploads\/2025\/02\/FLYER-banque-a-distance-reflexes-securite.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"postActions__label\">T\u00e9l\u00e9charger FLYER-banque-a-distance-reflexes-securite<\/span><svg role=\"presentation\" class=\"postActions__icon\" width=\"14\"><use href=\"#download\" xlink:href=\"#download\"\/><\/svg><\/a><\/div><\/div>\n\n<div class=\"titleWithShadowText\">\n    <div class=\"titleWithShadowText__inner\">\n                <div class=\"titleWithShadowText__wrapper\">\n            <svg class=\"titleWithShadowText__wave titleWithShadowText__wave--verticalLeft\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"239.12 0 188.4 666.65\"> <defs><clipPath id=\"a\"><path clip-rule=\"evenodd\" d=\"M500 0v500H0V0h500z\" \/><\/clipPath><\/defs><g clip-path=\"url(#a)\" transform=\"scale(1.3333)\"><path d=\"M319.23 500h0-139.882 0V0h1.468c0 79.482 64.304 108.12 73.914 180.986h0c9.61 72.865 2.476 64.708 11.96 136.62h0c9.485 71.911 31.518 80.281 44.568 116.901h0c8.7 24.413 11.357 46.244 7.972 65.493z\" fill-rule=\"evenodd\" \/><\/g><\/svg><svg class=\"titleWithShadowText__wave titleWithShadowText__wave--verticalRight\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 289 1024\"><path d=\"M2.514 1024h286.478V0h-3.006c0 162.779-131.695 221.43-151.376 370.659-19.681 149.228-5.071 132.522-24.494 279.798C90.691 797.731 45.567 814.872 18.841 889.87 1.023 939.868-4.418 984.578 2.514 1024z\" \/><\/svg><div class=\"titleWithShadowText__textWrapper\">\n                <h4 class=\"titleWithShadowText__title\">\n                    Autres guides                                    <\/h4>\n                                <span role=\"presentation\" class=\"titleWithShadowText__shadow\">Autres guides<\/span>\n                                                            <\/div>\n        <\/div>\n            <\/div>\n<div role=\"presentation\" class=\"titleWithShadowText__wave titleWithShadowText__wave--ie\"><\/div><svg class=\"titleWithShadowText__wave titleWithShadowText__wave--horizontal\" viewbox=\"0 0 35171 2240\"><use 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data-title=\"Fraudes aux op\u00e9rations bancaires : comprendre, \u00e9viter, r\u00e9agir\" href=\"https:\/\/www.lesclesdelabanque.com\/particulier\/guide-fraudes-aux-operations-bancaires\/\">\n                Fraudes aux op\u00e9rations bancaires : comprendre, \u00e9viter, r\u00e9agir            <\/a>\n        <\/h3>\n        <p class=\"publication__extract\">Les services bancaires \u00e0 distance et les moyens de paiement num\u00e9riques font partie du quotidien. Consulter ses comptes, effectuer un virement ou r\u00e9gler un achat en ligne...<\/p>\n    <\/div>\n    <footer class=\"publication__footer\"><svg class=\"publication__icon publication__icon--cdb\"><use href=\"#cdb\" xlink:href=\"#cdb\"\/><\/svg><\/footer>\n<\/article>\n        <article class=\"publication publication--extract\">\n    <header class=\"publication__head\">\n        <div class=\"postActions\"\n     data-wp-interactive=\"cdb\/post-actions\"\n     data-wp-context=\"{&quot;id&quot;:233,&quot;url&quot;:&quot;https:\/\/www.lesclesdelabanque.com\/particulier\/carte-bancaire-reflexes-securite\/&quot;,&quot;title&quot;:&quot;Carte bancaire - 9 r\u00e9flexes s\u00e9curit\u00e9&quot;,&quot;thumbnail&quot;:&quot;&quot;,&quot;likes&quot;:46}\"\n     data-wp-init=\"callbacks.init\">\n    <button class=\"postActions__button\" aria-expanded=\"false\" title=\"Voir les actions\" data-wp-on--click=\"actions.toggleMenu\">\n        <svg class=\"postActions__iconMenu\" role=\"presentation\" width=\"26\" height=\"26\">\n            <use href=\"#containsMore\" \/>\n        <\/svg>\n        <span class=\"a11y-hidden\">Voir les actions<\/span>\n    <\/button>\n    <div class=\"postActions__actionsMenu\"\n         data-id=\"233\"\n         data-url=\"https:\/\/www.lesclesdelabanque.com\/particulier\/carte-bancaire-reflexes-securite\/\"\n         data-title=\"Carte bancaire - 9 r\u00e9flexes s\u00e9curit\u00e9\">\n        <ul class=\"postActions__list\">\n                        <li>\n                                <button role=\"checkbox\" aria-checked=\"false\"\n                        title=\"Aimer cet article\"\n                        class=\"postActions__action postActions__action--like\"\n                        data-wp-on--click=\"actions.like\">\n                    <span class=\"a11y-hidden\">Aimer cet article<\/span>\n                    <svg role=\"presentation\" class=\"postActions__icon postActions__icon--inactive\">\n                        <use href=\"#like\" \/>\n                    <\/svg>\n                    <svg role=\"presentation\" class=\"postActions__icon postActions__icon--active\">\n                        <use href=\"#like--full\" \/>\n                    <\/svg>\n                <\/button>\n            <\/li>\n                                    <li>\n                <button role=\"checkbox\" aria-checked=\"false\"\n                        title=\"Enregistrer cet article\"\n                        class=\"postActions__action postActions__action--bookmark\"\n                        data-wp-on--click=\"actions.bookmark\">\n                    <span class=\"a11y-hidden\">Enregistrer cet article<\/span>\n                    <svg role=\"presentation\" class=\"postActions__icon postActions__icon--inactive\" width=\"12\">\n                        <use href=\"#bookmark\" \/>\n                    <\/svg>\n                    <svg role=\"presentation\" class=\"postActions__icon postActions__icon--active\" width=\"12\">\n                        <use href=\"#bookmark--full\" \/>\n                    <\/svg>\n                <\/button>\n            <\/li>\n                                    <li>\n                <button type=\"button\"\n                        title=\"Partager cet article\"\n                        class=\"postActions__action sharePost\"\n                        aria-haspopup=\"dialog\"\n                        data-wp-on--click=\"actions.share\">\n                    <span class=\"a11y-hidden\">Partager cet article<\/span>\n                    <svg role=\"presentation\" class=\"postActions__icon\" width=\"12\">\n                        <use href=\"#share\" \/>\n                    <\/svg>\n                <\/button>\n            <\/li>\n                    <\/ul>\n    <\/div>\n<\/div>\n                        <p class=\"card__time\">3 Min<\/p>\n            <\/header>\n    <div class=\"publication__content\">\n        <p class=\"publication__type\">Guides bancaires<\/p>\n        <h3 class=\"publication__title\">\n            <a class=\"publication__link\" data-title=\"Carte bancaire - 9 r\u00e9flexes s\u00e9curit\u00e9\" href=\"https:\/\/www.lesclesdelabanque.com\/particulier\/carte-bancaire-reflexes-securite\/\">\n                Carte bancaire - 9 r\u00e9flexes s\u00e9curit\u00e9            <\/a>\n        <\/h3>\n        <p class=\"publication__extract\">La s\u00e9curit\u00e9 des paiements par carte s\u2019am\u00e9liore en continu. 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Dans les 2 cas, vous devez \u00eatre particuli\u00e8rement vigilant pour \u00e9viter les tentatives de fraude. Conservez votre ch\u00e9quier en...<\/p>\n    <\/div>\n    <footer class=\"publication__footer\"><svg class=\"publication__icon publication__icon--cdb\"><use href=\"#cdb\" xlink:href=\"#cdb\"\/><\/svg><\/footer>\n<\/article>\n        <\/div><\/div>\n\n<div class=\"titleWithShadowText\">\n    <div class=\"titleWithShadowText__inner\">\n                <div class=\"titleWithShadowText__wrapper\">\n            <svg class=\"titleWithShadowText__wave titleWithShadowText__wave--verticalLeft\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"239.12 0 188.4 666.65\"> <defs><clipPath id=\"a\"><path clip-rule=\"evenodd\" d=\"M500 0v500H0V0h500z\" \/><\/clipPath><\/defs><g clip-path=\"url(#a)\" transform=\"scale(1.3333)\"><path d=\"M319.23 500h0-139.882 0V0h1.468c0 79.482 64.304 108.12 73.914 180.986h0c9.61 72.865 2.476 64.708 11.96 136.62h0c9.485 71.911 31.518 80.281 44.568 116.901h0c8.7 24.413 11.357 46.244 7.972 65.493z\" fill-rule=\"evenodd\" \/><\/g><\/svg><svg 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          <span class=\"card__title_span\">Sur Internet, la s\u00e9curit\u00e9 de vos donn\u00e9es bancaires commence par votre vigilance<\/span>\n                <\/h3>\n                            <\/div>\n        <\/div>\n    <\/a>\n<\/article>\n        <\/div><\/div><div class=\"navigation\"><button type=\"button\" class=\"navigation__btn navigation__btn--previous\" data-wp-on--click=\"actions.previous\" data-wp-bind--hidden=\"context.hidden\" data-wp-bind--disabled=\"context.prevDisabled\"><span class=\"a11y-hidden\">Voir plus sur la gauche<\/span><svg class=\"navigation__arrow navigation__arrow--previous\" role=\"presentation\"><use href=\"#arrow\" xlink:href=\"#arrow\" \/><\/svg><\/button><button type=\"button\" class=\"navigation__btn navigation__btn--next\" data-wp-on--click=\"actions.next\" data-wp-bind--hidden=\"context.hidden\" data-wp-bind--disabled=\"context.nextDisabled\"><span class=\"a11y-hidden\">Voir plus sur la droite<\/span><svg class=\"navigation__arrow 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Comme avec vos papiers d\u2019identit\u00e9 ou vos cl\u00e9s, vous devez faire attention \u00e0 vos donn\u00e9es bancaires personnelles. En les prot\u00e9geant, vous vous prot\u00e9gez. Je consulte les consignes de s\u00e9curit\u00e9 de ma banque Les banques proposent [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"likes":72,"views":36530,"viewed_at":"1778490144","newsletter":"0","_yoast_wpseo_primary_category":6,"footnotes":""},"categories":[6,4,7],"tags":[],"class_list":["post-42","post","type-post","status-publish","format-standard","hentry","category-guides-bancaires","category-boite-a-outils","category-securite"],"yoast_head":"<title>Banque \u00e0 distance - 10 r\u00e9flexes s\u00e9curit\u00e9 - Guides bancaires - Les cl\u00e9s de la banque - Particulier<\/title>\n<meta name=\"description\" content=\"En tant que client, vous jouez un r\u00f4le cl\u00e9 dans la s\u00e9curit\u00e9 de vos services bancaires en ligne. 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