{"id":4590,"date":"2024-01-15T14:05:01","date_gmt":"2024-01-15T12:05:01","guid":{"rendered":"https:\/\/www.lesclesdelabanque.com\/particulier\/?p=4590"},"modified":"2024-01-18T18:38:41","modified_gmt":"2024-01-18T16:38:41","slug":"etes-vous-connectee-testez-vous-sur-la-banque-a-distance","status":"publish","type":"post","link":"https:\/\/www.lesclesdelabanque.com\/particulier\/etes-vous-connectee-testez-vous-sur-la-banque-a-distance\/","title":{"rendered":"Etes-vous connect\u00e9(e) ? Testez vos connaissances sur la banque \u00e0 distance"},"content":{"rendered":"<section class=\"quizBlock quizBlock--step\" data-wp-interactive=\"cdb\/quiz\" data-wp-context=\"{&quot;displayMode&quot;:&quot;step&quot;,&quot;shuffleQuestions&quot;:false,&quot;shuffleAnswers&quot;:false,&quot;intervals&quot;:[{&quot;uid&quot;:&quot;i1&quot;,&quot;min&quot;:0,&quot;max&quot;:59,&quot;title&quot;:&quot;&quot;,&quot;text&quot;:&quot;Oups !\\n\\u003Cp\\u003ECe n\\u0027est pas encore \u00e7a ... Vous avez un peu de temps devant vous ? Une petite r\u00e9vision ne serait pas inutile. C\\u0027est par \\u003Ca rel=\\u0022noopener\\u0022 href=\\u0022https:\/\/www.lesclesdelabanque.com\/particulier\/banque-a-distance-10-reflexes-securite\/\\u0022\\u003Eici !\\u003C\/a\\u003E\u00a0\\u003C\/p\\u003E&quot;,&quot;image&quot;:&quot;&quot;,&quot;linkUrl&quot;:&quot;&quot;,&quot;linkLabel&quot;:&quot;&quot;},{&quot;uid&quot;:&quot;i2&quot;,&quot;min&quot;:60,&quot;max&quot;:100,&quot;title&quot;:&quot;&quot;,&quot;text&quot;:&quot;F\u00e9licitations !\\n\\u003Cp\\u003ERien ou presque ne vous\u00a0 a \u00e9chapp\u00e9. Vous avez les cl\u00e9s de la banque \u00e0 distance. Plus d\\u0027infos par \\u003Ca rel=\\u0022noopener\\u0022 href=\\u0022https:\/\/www.lesclesdelabanque.com\/particulier\/banque-a-distance-10-reflexes-securite\/\\u0022\\u003Eici !\\u003C\/a\\u003E\\u003C\/p\\u003E&quot;,&quot;image&quot;:&quot;&quot;,&quot;linkUrl&quot;:&quot;&quot;,&quot;linkLabel&quot;:&quot;&quot;}],&quot;labels&quot;:{&quot;questionCounter&quot;:&quot;Question {current} sur {total}&quot;,&quot;previous&quot;:&quot;Pr\u00e9c\u00e9dent&quot;,&quot;next&quot;:&quot;Suivant&quot;,&quot;submit&quot;:&quot;Voir mon r\u00e9sultat&quot;,&quot;restart&quot;:&quot;Recommencer le quiz&quot;,&quot;answerRequired&quot;:&quot;S\u00e9lectionnez au moins une r\u00e9ponse pour continuer.&quot;,&quot;score&quot;:&quot;Votre score : {score} \/ {total}&quot;,&quot;recapTitle&quot;:&quot;D\u00e9tail de vos r\u00e9ponses&quot;,&quot;correct&quot;:&quot;Bonne r\u00e9ponse&quot;,&quot;incorrect&quot;:&quot;Mauvaise r\u00e9ponse&quot;,&quot;expectedAnswers&quot;:&quot;R\u00e9ponse attendue :&quot;,&quot;check&quot;:&quot;Valider ma r\u00e9ponse&quot;}}\" data-wp-init=\"callbacks.init\"><div class=\"quizBlock__intro\"><p><strong>Les services de banque \u00e0 distance, c\u2019est bien pratique surtout quand on veut \u00e9viter de se rendre en agence ou qu\u2019on ne peut tout simplement pas y aller.<\/strong><\/p><\/div><noscript><p class=\"quizBlock__noscript\">Ce quiz n\u00e9cessite JavaScript pour \u00eatre valid\u00e9 et corrig\u00e9.<\/p><\/noscript><div class=\"quizBlock__progress\" hidden><p class=\"quizBlock__progressText\" aria-live=\"polite\"><\/p><div class=\"quizBlock__progressBar\" role=\"progressbar\" aria-valuemin=\"0\" aria-valuemax=\"10\" aria-valuenow=\"0\"><div class=\"quizBlock__progressFill\"><\/div><\/div><\/div><form class=\"quizBlock__form\" novalidate data-wp-on--submit=\"actions.submit\" data-wp-on--change=\"actions.change\"><fieldset class=\"quizBlock__question\" data-question-uid=\"q49\" data-type=\"single\"><legend class=\"quizBlock__legend\">Comment me connecter \u00e0 ma banque \u00e0 distance sur Internet ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q49\" value=\"a135\" data-correct=\"0\"><span class=\"quizBlock__answerText\">en suivant le lien fourni dans un message de la banque<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q49\" value=\"a136\" data-correct=\"1\"><span class=\"quizBlock__answerText\">en tapant moi-m\u00eame l'adresse du site de la banque<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q49\" value=\"a137\" data-correct=\"0\"><span class=\"quizBlock__answerText\">en suivant le lien fourni dans le SMS de ma banque<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q49\" value=\"a138\" data-correct=\"0\"><span class=\"quizBlock__answerText\">ces trois m\u00e9thodes sont possibles<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>Bravo !\r\nEn effet, il ne faut jamais se connecter \u00e0 partir d\u2019un courrier \u00e9lectronique ou SMS m\u00eame semblant provenir de sa banque (voire m\u00eame d\u2019un autre organisme comme la s\u00e9curit\u00e9 sociale ou les imp\u00f4ts\u2026). Votre banque ne vous demandera jamais de cliquer dans un SMS ou un e-mail pour vous connecter \u00e0 son site ou \u00e0 l\u2019application bancaire afin d\u2019y saisir vos identifiants et mots de passe.<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q50\" data-type=\"single\"><legend class=\"quizBlock__legend\">J'ai t\u00e9l\u00e9charg\u00e9 l\u2019appli de ma banque sur mon smartphone ! Comment acc\u00e9der \u00e0 mon espace personnel ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q50\" value=\"a139\" data-correct=\"0\"><span class=\"quizBlock__answerText\">en tapant mon mot de passe<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q50\" value=\"a140\" data-correct=\"0\"><span class=\"quizBlock__answerText\">gr\u00e2ce \u00e0 la reconnaissance de mon empreinte digitale<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q50\" value=\"a141\" data-correct=\"0\"><span class=\"quizBlock__answerText\">gr\u00e2ce \u00e0 la reconnaissance faciale<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q50\" value=\"a142\" data-correct=\"1\"><span class=\"quizBlock__answerText\">ces 3 moyens sont possibles selon mon choix et mon smartphone<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>Selon le mod\u00e8le de votre t\u00e9l\u00e9phone, vous pourrez effectivement acc\u00e9der \u00e0 votre banque \u00e0 distance, au choix, de ces trois fa\u00e7ons. Munissez-vous au pr\u00e9alable de votre identifiant !\r\n\r\nEn savoir plus : \u00ab\u00a0<a rel=\"noopener\" href=\"https:\/\/www.lesclesdelabanque.com\/particulier\/banque-a-distance-10-reflexes-securite\/\">Acc\u00e9der \u00e0 ma banque \u00e0 distance<\/a>\u00a0\u00bb.<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q51\" data-type=\"single\"><legend class=\"quizBlock__legend\">Parmi ces op\u00e9rations bancaires, laquelle n\u2019est pas r\u00e9alisable en ligne ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q51\" value=\"a143\" data-correct=\"0\"><span class=\"quizBlock__answerText\">commander un ch\u00e9quier<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q51\" value=\"a144\" data-correct=\"0\"><span class=\"quizBlock__answerText\">faire opposition \u00e0 ma carte<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q51\" value=\"a145\" data-correct=\"0\"><span class=\"quizBlock__answerText\">augmenter mon plafond de paiement<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q51\" value=\"a253\" data-correct=\"1\"><span class=\"quizBlock__answerText\">elles sont toutes r\u00e9alisables en ligne<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>C'est \u00e7a !\r\nToutes ces op\u00e9rations sont r\u00e9alisables sur le site Internet ou l\u2019appli de votre banque. Vous devez simplement vous connecter \u00e0 votre espace client.<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q52\" data-type=\"single\"><legend class=\"quizBlock__legend\">T\u00eate en l\u2019air, j\u2019ai \u00e9gar\u00e9 mon RIB. Quels sont les risques ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q52\" value=\"a146\" data-correct=\"0\"><span class=\"quizBlock__answerText\">qu'on me vole mon argent<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q52\" value=\"a147\" data-correct=\"1\"><span class=\"quizBlock__answerText\">Je ne risque pas grand chose<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q52\" value=\"a148\" data-correct=\"0\"><span class=\"quizBlock__answerText\">Qu'on acc\u00e8de \u00e0 mon espace personnel sur le site ou l'appli de ma banque<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>Un tiers ne peut pas pr\u00e9lever de l\u2019argent sur votre compte en banque avec votre RIB. Il faut votre signature sur un mandat de pr\u00e9l\u00e8vement. Par prudence, ne laissez pas \u2018tra\u00eener\u2019 vos RIB non plus !<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q53\" data-type=\"single\"><legend class=\"quizBlock__legend\">Pour faire un virement bancaire \u00e0 ma petite-fille, je n'ai pas besoin de :<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q53\" value=\"a149\" data-correct=\"0\"><span class=\"quizBlock__answerText\">son RIB<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q53\" value=\"a150\" data-correct=\"0\"><span class=\"quizBlock__answerText\">son IBAN<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q53\" value=\"a151\" data-correct=\"1\"><span class=\"quizBlock__answerText\">sa carte d'identit\u00e9<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>Vous devez fournir le code IBAN de votre petite-fille pour lui faire un virement. Celui-ci se trouve sur son Relev\u00e9 d\u2019Identit\u00e9 Bancaire (RIB). En revanche, pas besoin de sa carte d'identit\u00e9.<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q54\" data-type=\"single\"><legend class=\"quizBlock__legend\">Mon gendre m\u2019incite \u00e0 passer aux relev\u00e9s de compte en ligne. Pourquoi ne devrais-je pas h\u00e9siter ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q54\" value=\"a152\" data-correct=\"1\"><span class=\"quizBlock__answerText\">ils ont la m\u00eame valeur l\u00e9gale qu'une version papier<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q54\" value=\"a153\" data-correct=\"0\"><span class=\"quizBlock__answerText\">ils sont accessibles seulement 1 mois<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q54\" value=\"a154\" data-correct=\"0\"><span class=\"quizBlock__answerText\">ils sont consultables uniquement sur le site<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>Vous pouvez acc\u00e9der \u00e0 tout moment \u00e0 vos relev\u00e9s de comptes en ligne, pendant une dur\u00e9e de 5 \u00e0 10 ans selon la banque, et ils ont la m\u00eame valeur l\u00e9gale que les relev\u00e9s de comptes papier.<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q55\" data-type=\"single\"><legend class=\"quizBlock__legend\">Puis-je encaisser un ch\u00e8que sans me d\u00e9placer en agence ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q55\" value=\"a155\" data-correct=\"0\"><span class=\"quizBlock__answerText\">non, ce n'est pas un service de banque \u00e0 distance<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q55\" value=\"a156\" data-correct=\"0\"><span class=\"quizBlock__answerText\">oui, mais c'est un cas exceptionnel, il faut un justificatif et la d\u00e9marche est longue<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q55\" value=\"a157\" data-correct=\"1\"><span class=\"quizBlock__answerText\">oui, il suffit de prendre une photo du ch\u00e8que<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>Il est maintenant possible d\u2019encaisser un ch\u00e8que en ligne, avec une photo recto-verso de celui-ci. Attention, vous devrez ensuite l\u2019envoyer par courrier \u00e0 votre banque. V\u00e9rifiez avec elle si elle pr\u00e9voit bien ce service.<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q56\" data-type=\"single\"><legend class=\"quizBlock__legend\">Sans l\u2019aide de mes enfants, j\u2019aimerais activer un service \u00e0 distance, comment faire ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q56\" value=\"a158\" data-correct=\"0\"><span class=\"quizBlock__answerText\">appeler mon conseiller bancaire par t\u00e9l\u00e9phone<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q56\" value=\"a159\" data-correct=\"0\"><span class=\"quizBlock__answerText\">envoyer un email \u00e0 mon conseiller bancaire<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q56\" value=\"a160\" data-correct=\"0\"><span class=\"quizBlock__answerText\">utiliser la messagerie de l'application mobile ou du site de ma banque<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q56\" value=\"a161\" data-correct=\"1\"><span class=\"quizBlock__answerText\">ces trois moyens sont possibles<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>Si vous avez le moindre probl\u00e8me d\u2019identification ou d\u2019acc\u00e8s en ligne, vous pouvez effectivement vous faire aider par t\u00e9l\u00e9phone, par email, ou directement sur votre application mobile.<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q57\" data-type=\"single\"><legend class=\"quizBlock__legend\">J'aimerais que mon fils acc\u00e8de \u00e0 mes comptes pour simplifier certaines op\u00e9rations. Est-ce possible ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q57\" value=\"a162\" data-correct=\"0\"><span class=\"quizBlock__answerText\">oui, mais une fois l'acc\u00e8s autoris\u00e9, il en devient le seul responsable<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q57\" value=\"a163\" data-correct=\"1\"><span class=\"quizBlock__answerText\">c'est possible par procuration, mais vous restez responsable<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q57\" value=\"a164\" data-correct=\"0\"><span class=\"quizBlock__answerText\">non, vous \u00eates seul(e) \u00e0 pouvoir acc\u00e9der \u00e0 distance au compte que vous avez ouvert<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>C'est \u00e7a !\r\nVous pouvez, par procuration, autoriser votre fils \u00e0 faire fonctionner votre compte en votre nom. Dans ce cas, vous restez responsable des op\u00e9rations r\u00e9alis\u00e9es. Vous pouvez retirer votre procuration \u00e0 n\u2019importe quel moment ou revoir les op\u00e9rations que vous autorisez votre fils \u00e0 effectuer \u00e0 votre place.<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><fieldset class=\"quizBlock__question\" data-question-uid=\"q58\" data-type=\"single\"><legend class=\"quizBlock__legend\">Qu\u2019est-ce-que le \u201c 3D Secure\u201d ?<\/legend><ul class=\"quizBlock__answers\"><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q58\" value=\"a165\" data-correct=\"0\"><span class=\"quizBlock__answerText\">le nom du film de science fiction pr\u00e9f\u00e9r\u00e9 de mon petit-fils<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q58\" value=\"a166\" data-correct=\"1\"><span class=\"quizBlock__answerText\">un des syst\u00e8mes de s\u00e9curisation de mes achats en ligne<\/span><\/label><\/li><li class=\"quizBlock__answer\"><label><input type=\"radio\" name=\"quiz9-q58\" value=\"a167\" data-correct=\"0\"><span class=\"quizBlock__answerText\">mon mot de passe habituel pour me connecter \u00e0 mon espace client sur ma banque en ligne<\/span><\/label><\/li><\/ul><p class=\"quizBlock__feedback\" role=\"status\" hidden><\/p><div class=\"quizBlock__explanation\" hidden>Pour s\u00e9curiser les paiements en ligne et authentifier l\u2019acheteur, la saisie d\u2019un code suppl\u00e9mentaire est souvent demand\u00e9 en fin d\u2019achat. Parfois, vous recevrez ce code par SMS. Mais le plus souvent aujourd'hui, vous devez vous authentifier ou valider l'op\u00e9ration via l'application bancaire donc gardez votre t\u00e9l\u00e9phone pr\u00e8s de vous !<\/div><p class=\"quizBlock__error\" role=\"alert\" hidden><\/p><\/fieldset><div class=\"quizBlock__controls\" hidden><button type=\"button\" class=\"quizBlock__button quizBlock__button--previous\" data-wp-on--click=\"actions.previous\"><\/button><button type=\"button\" class=\"quizBlock__button quizBlock__button--next\" data-wp-on--click=\"actions.next\"><\/button><button type=\"submit\" class=\"quizBlock__button quizBlock__button--submit\"><\/button><\/div><\/form><div class=\"quizBlock__result\" role=\"status\" aria-live=\"polite\" tabindex=\"-1\" hidden><\/div><\/section>\n\n<div class=\"titleWithShadowText\">\n    <div class=\"titleWithShadowText__inner\">\n                <div class=\"titleWithShadowText__wrapper\">\n            <svg class=\"titleWithShadowText__wave titleWithShadowText__wave--verticalLeft\" 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